Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Domestic Shipping
Standard delivery time: 3–7 business days.
Free shipping on orders over ৳3,000.
Tracking details will be emailed once your order has been dispatched.
International Shipping
We ship worldwide to most destinations.
Delivery time: 7–21 business days, depending on location and customs clearance.
Shipping costs are calculated at checkout based on destination and package weight.
Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
While we strive to deliver on time, unforeseen delays (weather, customs, courier issues) may occur.
If your order is significantly delayed, our support team will notify you promptly.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We will work with the courier to resolve the issue and, if necessary, send a replacement.
Contact Us
📧 support@bupaluofamily.com
📞 +880-XXX-XXXXXXX